KUALA LUMPUR, 19 February - The Malaysian Communications and Multimedia Commission (MCMC) will introduce Reference Price Guidelines for courier services to ensure quality service delivery to users and create healthy competition in the industry, including preventing predatory pricing of services.

Deputy Communications Minister Teo Nie Ching said the guidelines serve as a reference for licensed service providers but do not mandate a minimum price.

"The reference price guidelines are a self-regulatory mechanism for the industry, allowing courier service providers to set prices based on efficient costs, in line with Section 36 of the Postal Services Act 2012," she said.

Teo said this when replying to Machang Member of Parliament, Wan Ahmad Fayhsal Wan Ahmad Kamal, at the Dewan Rakyat today.

"Healthy competition and competitive pricing among courier companies give Malaysian consumers the power of choice," she added.

At the same time, the ministry, through the MCMC, continuously prioritises consumer interests from various aspects, including monitoring service pricing.

The country's courier industry recorded a significant increase from 52 million total parcels in 2015 to more than 899 million parcels by the third quarter of 2024.